For your safety, we are members of the sectoral organisation Thuiswinkelwaarborg.
Because we are members of the trade association, our online shop meets the strict requirements. We are periodically assessed by the auditors of Thuiswinkel Waarborg. This allows us to guarantee optimal security for you as a customer.
You can therefore safely order your juice treatment from us.

As a customer, you are at the heart of Dr. Blend because we are transparent. We do not charge any hidden costs when ordering a juice treatment. All our prices include VAT and you want to return the detox juice treatment for any reason? We’ll do it for free!

We use the legal guarantee on all our products. The legal guarantee means that a product is or must do what the consumer can reasonably expect of it. You can use the following sample text for this: The legal guarantee applies to all items you buy from us. The legal guarantee means that a product is or must do what the consumer can reasonably expect it to do.

We try to answer your question or complaint within 24 hours. If a question or complaint is more complicated, it may take a little longer, but we will inform you within 24 hours.

You can reach us by phone on weekdays between 8:30 and 22:00 and on weekends between 10:00 and 18:00 on our free central number:  +31 020 7910 299 . We can help you immediately with most questions and complaints. If not, we will call you back later.

 In order to help you as efficiently and effectively as possible, we always record the following information when you call:

Your name

Your order number

Your mobile phone number.

Your email address.

We only use this if we cannot reach you by phone. Your data will of course be treated confidentially. We comply with European privacy laws and regulations.

We are available 24/7 via Whatsapp +31 611208719. This does not mean that we always respond immediately. Here too, you have to respect a maximum of 24 hours. But our Whatsapp customer service continues after 6 p.m.

We will of course do our best to resolve your complaints or disputes. If you do not agree with the solution or if we really cannot find a solution together, you can always submit it to the Thuiswinkel Dispute Commission (www.sgc.nl) or to this Dispute Commission via the European ODR platform (https: //ec.europa.eu/consumers/odr/)